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Claims Management Companies – A Warning


Increasingly parties injured in road traffic accidents are being approached by Claims Management Companies who offer to arrange for a replacement car, the repair of your vehicle and to nominate a solicitor to act on your behalf.  In the immediate aftermath of an accident such assistance may be welcomed.  However, by availing of such service you may expose yourself to significant and unnecessary costs and liabilities.

If you wish to have the use of a replacement vehicle, the Claims Management Company will require you to enter into a credit hire agreement with the provider of the vehicle under which you will have potential personal liabilities.  If you claim is successful, these may be significant.  Even if you are successful, you may be unable to recover all of the charges for the car hire from the at fault party as some Claims Management Companies charge a hire fee higher than the going rate for car hire.  In these circumstances you may be personally liable for these charges.  Similar problems may also arise with regard to car repair costs.

The Claims Management Company may refer you to a firm of solicitors to handle your claim.  They will be particularly forceful in insisting that you instruct a firm from their panel of solicitors rather than an independent firm such as T S McAllister & Son.  Advice and representation provided by the Claims Management Company’s nominated solicitors may not be completely independent.

You should be aware that:-

You are under no obligation to accept their choice of solicitors

You are free at all times to instruct T S McAllister & Son

We are here to represent you and you alone.

We will ensure that you are provided with:-

A replacement vehicle

Quick and efficient repair of your vehicle

Maximum compensation for any injury you may have sustained

The practice of certain insurance companies have also made life more difficult for accident victims seeking compensation.  Certain insurers for the party responsible for the accident will attempt to settle any claim for compensation directly with the victim in the immediate aftermath of an accident.

You shoulder never under any circumstances settle a claim for personal injuries without the benefit of a medical report and independent legal advice.

Failure to consult T S McAllister & Son may  result in your receiving less than your full entitlement for any personal injuries you may sustain.

You should never allow an insurance company to pressurise you into accepting less than you case is worth.